The challenge
WD-40’s multi-purpose product is a much loved brand with a long history of success. The company’s unique Water Displacement (WD) formula was first developed in 1953 and, over 55 years later, the product is still used in thousands of ways across the world in homes, garages and in industry.
WD-40’s Company’s European headquarters are located in Milton Keynes in the UK. From this office, the company coordinates sales and marketing activities for their European operations. As a result, fast and reliable international communications are absolutely essential. All of the WD-40’s Company’s core business systems are hosted and managed centrally in the UK, and the branch offices connect to these systems using terminal services. In addition, many of the company’s 120 employees work remotely from home. WD-40 Company therefore needs a responsive, high-speed network that can support its remote workers and branch offices and allow all users to work as effectively as if they were in the head office.
The solution
The WD-40 Company subscribes to Telstra International’s Managed Dedicated Global Internet Access service, which provides robust and highly secure connectivity to the Web for all of the company’s European sites. The branches in France, Germany, Italy and Spain each have a dedicated Internet Access SDH line while the UK headquarters has recently upgraded to a high speed Ethernet line.
WD-40 Company takes advantage of Telstra’s Enhanced Service Monitoring tool to help observe and analyse their network traffic. This tool presents information in graphs and charts, and provides a clear insight into all aspects of network performance, health and usage. The Internet Access service is fully managed by Telstra 24/7, and WD-40 Company has a dedicated account team who are available to answer questions and quickly resolve any issues.
This is an EMEA based case study
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