1. Service overview
High security is synonymous with Telstra’s Global Data Centres, coupled with flexible capacity and robust performance. Whether you want to consolidate your IT systems and reduce costs, duplicate your IT systems to provide business continuity, or establish new data centres to meet regional legal requirements, relocating to a Telstra Global Data Centre will enable you to pursue the IT strategy that is right for your business.
2. Service features
- Key locations worldwide
Global Data Centres in North America, Europe, Australasia and Asia allow you to co-locate your equipment at key global telecommunication hubs.
- Industry standard cabinets and infrastructure
Accommodates standard racks and servers from all leading hardware vendors.
- High premises security
Tight security measures designed to prevent unauthorised technicians from accessing your data centre space.
- Effective environmental control
Maintains optimum environmental standards, including temperature and humidity.
- Redundant power supplies at each centre
Reduces potential exposure to risk in the event of a power failure on the primary power supply.
- Flexible choice of racks, cages and suites
Gives you the ability to select the size and type of capacity you need.
- 24/7 customer support
Delivered by Telstra’s Customer Service Centre via web portal, phone or email.
3. Service Level Agreements
Telstra offers rigorous service level agreements for its Global Data Centres, including power availability and performance levels. Full details of Telstra’s SLA regime are available on request.