Voice traffic continues to play a key business role, with regional contact centres handling inbound international voice calls, telemarketing teams contacting customers worldwide and colleagues communicating between offices dispersed around the world. Telstra International’s Global Voice over IP (GVoIP) service reduces the complexity of international telecommunications, allowing you to reduce costs, improve productivity and budget more accurately.
Available in conjunction with Telstra’s Global IP VPN or Global Internet Direct (GID) service, GVoIP allows customers who have already acquired a Telstra WAN to use a single network to carry incoming and outgoing international voice calls in addition to data – thereby significantly increasing your return on investment.
Through the GVoIP service, Telstra delivers access to one of the world’s largest voice networks, with connectivity to more than 240 countries and territories, and commercial agreements with over 250 mobile operators. The scope of this highly reliable global network is backed up by multiple redundant paths which ensure quality of service in the rare event of a cable outage.
A choice of four formats offers you the flexibility to select the most suitable GVoIP service to meet your communications requirements and fit with your telecommunications infrastructure.
International voice calls between sites connected by your Global IP VPN are free of charge, with inbound and outbound international calls benefiting from competitive rates – individually based on projected usage. You can also easily monitor your GVoIP service via Telstra’s secure online reporting portal.